Returns & Exchanges

Due to the nature of our product, used candles cannot be return or exchanged. Unused candles may be returned for a full refund or exchanged for another scent within 14 days of purchase.

 The buyer is responsible for shipping costs on all returned items. In the event the products are damaged during shipping from us to you, we will refund or replacement the item within 7 days of delivery. Photographic proof must be immediately provided via email to palpablepr@gmail.com